Privacy Notice
Last Updated:
May 24th, 2018
At ΑΝΑΣΤΑΣΙΑΔΗΣ ΕΥΑΓΓΕΛΟΣ, we are committed to protecting and respecting your privacy. Please read this notice as it contains important information about how we use personal data that we collect from you or that you provide to us.
Information & Consent
This Privacy Notice describes how we collect, use, process, and disclose your information, including personal information about you (hereinafter, the “User”), in conjunction with your access to and use of our booking system.
By reading this Privacy Notice, the user is hereby informed on how we collect, process and protect personal data furnished through the booking engine.
The User must carefully read this Privacy Notice, which has been written clearly and simply, to facilitate its understanding, and to freely and voluntarily determine whether they wish to provide their personal data, or those of third parties, to ΑΝΑΣΤΑΣΙΑΔΗΣ ΕΥΑΓΓΕΛΟΣ.
When this notice mentions “booking system,” “booking engine,” “system,” “website,” “platform,” “app,” “webapp,” “services,” “online services,” it refers to all pages and functions under https://aristoteliagi.reserve-online.net/ unless specified otherwise.
By accessing the platform or providing information, you agree to our privacy practices as set out in this privacy statement. We may change this notice from time to time. You should check this notice frequently to ensure you are aware of the most recent version.
Identity
When this notice mentions “we,” “us,” or “our,”, “data controller,”, “controller,”, it refers to ΑΝΑΣΤΑΣΙΑΔΗΣ ΕΥΑΓΓΕΛΟΣ.
Data Controller
ΑΝΑΣΤΑΣΙΑΔΗΣ ΕΥΑΓΓΕΛΟΣ operates this booking system through a data processor, as explained below. For the purposes of the General Data Protection Regulation (“GDPR”) (EU) 2016/679, we are the Data Controller. There is a strict contractual framework between the data controller and the data processor for the protection of your personal information. We are:
Aristotelia Gi “ΑΝΑΣΤΑΣΙΑΔΗΣ ΕΥΑΓΓΕΛΟΣ” Olympiada 570 14, Olympiada, Chalkidiki GR
Data Processor
WebHotelier operates this booking system on behalf of ΑΝΑΣΤΑΣΙΑΔΗΣ ΕΥΑΓΓΕΛΟΣ and is committed to protecting the privacy of the users of this system. WebHotelier is:
WebHotelier Technologies Limited Mnasiadou 9 (Demokritos Building, Office 16) 1065 Nicosia Cyprus
For the purposes of the GDPR, where WebHotelier processes your personal data on behalf of ΑΝΑΣΤΑΣΙΑΔΗΣ ΕΥΑΓΓΕΛΟΣ, WebHotelier is the the Data Processor. When this notice mentions “data processor,” “processor,” “WebHotelier,” it refers to WebHotelier Technologies Limited.
WebHotelier is a certified PCI-DSS Level 2 Service Provider audited monthly by Trustwave.
The User may contact WebHotelier's Data Protection Officer:
Data Protection Officer dpo@webhotelier.net
Obligatory nature of providing the data
The data requested in the forms accessible from the booking engine are, in general, mandatory (unless specified otherwise in the required field) to meet the stated purposes. Accordingly, if they are not provided or are not provided correctly, we will be unable to process the request.
Personal data we collect and process
This will include:
- personal information about you which we ask you for (e.g. your name, address, and email address) when you make a booking from our booking engine;
- financial details in order to process your booking when we require pre-payment;
- details of transactions you carry out through our booking engine and details of the fulfilment of your orders.
- our data processor may only collect and process personal data collected and/or processed on behalf of us in accordance with our instructions. WebHotelier cannot process it in any other way or for any other purpose.
We grant permission to our data processor:
- to use your personal information for reserving rooms and/or other services for you at ΑΝΑΣΤΑΣΙΑΔΗΣ ΕΥΑΓΓΕΛΟΣ;
- to pass on your financial details to ΑΝΑΣΤΑΣΙΑΔΗΣ ΕΥΑΓΓΕΛΟΣ and/or appropriate third party (for example, credit card company) for the purpose of confirming or paying for a booking;
- to use your information for marketing purposes (where you explicitly agree to this); and
- to pre-complete forms and other details on our website to make your next visit to our booking engine easier (e.g. when amending or cancelling a booking).
Social Login:
In the event of registration and/or access through a third-party account, we may collect and access certain information of the User’s profile from the corresponding social network, solely for internal administrative purposes and/or for the purposes indicated above.
Third-party data (e.g. book for a friend)
In the event that the User provides third-party data, they declare that they have the third party’s consent and undertake to provide the interested party -the data holder- with the information contained in this Privacy Notice, duly exonerating us and our data processor from any liability in this regard. However, we may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the data protection regulations.
Sensitive Data
Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).
Use of Services by Minors
The Services are not directed to individuals under the age of sixteen (16), and we request that they not provide Personal Data through the Services.
Purpose of processing personal data
Depending on the User’s requests, the personal data collected will be processed in accordance with the following purposes:
- To manage the bookings made, including payment management (where applicable) and the management of the user’s requests and preferences.
- To manage registration in loyalty or membership programs, as well as obtaining and redeeming points.
- To manage the User’s contact requests with us through the channels provided to this end.
- To manage the sending of personalised commercial communications from us, by electronic and/or conventional means, in cases in which the User expressly consents.
- To manage the provision of the contracted accommodation service, as well as additional services.
- To manage surveys and/or evaluations regarding the quality of the services provided by us and/or the perception of its image as a company.
Data Retention
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law or if the User requests their withdrawal from us, opposes or revokes their consent.
The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services or if you have a booking that has not yet been fulfilled)
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
- Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations)
Legitimate interest for processing your data
The data processing required in fulfilment of the aforementioned purposes that require the User’s consent cannot be undertaken without said consent.
Likewise, in the event that the User withdraws their consent to any of the processing, this will not affect the legality of the processing carried out previously.
To revoke such consent, the User may contact us through the appropriate channels.
By the same token, in those cases in which it is necessary to process the User’s data for the fulfilment of a legal obligation or for the execution of the existing contractual relationship between us and the User, the processing would be legitimized as it is necessary for compliance with said purposes.
Data Disclosure
We will use and disclose Personal Data as we believe to be necessary or appropriate:
- to comply with applicable law, including laws outside your country of residence;
- to comply with legal process;
- to respond to requests from public and government authorities, including authorities outside your country of residence and to meet national security or law enforcement requirements;
- to enforce our terms and conditions;
- to protect our operations;
- to protect the rights, privacy, safety or property of our own, you or others; and
- to allow us to pursue available remedies or limit the damages that we may sustain.
We may use and disclose Other Data for any purpose, except where we are not allowed to under applicable law. In some instances, we may combine Other Data with Personal Data (such as combining your name with your location). If we do, we will treat the combined data as Personal Data as long as it is combined.
International transfers of personal data
We may transfer your personal information to our data processor(s) or/and sub-processor(s) based outside of the EEA for the purposes described in this notice. If we do this, your personal information will continue to be subject to one or more appropriate safeguards set out in the law. These might be the use of model contracts in a form approved by regulators, or having our suppliers sign up to an independent privacy scheme approved by regulators (like the US ‘ Privacy Shield’ scheme).
Our data is stored in the cloud using Amazon Web Services in N. Virginia, USA and in Frankfurt, Germany. If you are accessing any of our systems from outside the USA, you acknowledge that your personal information may be transferred to the USA, a jurisdiction which may have different privacy and data security protections from those of your own jurisdiction, to be processed and stored.
User's Responsibility
The User:
Guarantees that they are of legal age or legally emancipated, where applicable, fully capable, and that the information furnished to us is true, accurate, complete and up-to-date. For these purposes, the User is responsible for the truthfulness of all the data communicated and will keep the information updated, so that said data reflects their actual situation.
Guarantees that he/she has informed third parties on whose behalf he/she has provided data, where applicable, of the aspects contained in this document. Also guarantees that he/she has obtained the third party’s authorisation to provide their data to us for the purposes indicated.
Will be responsible for false or inaccurate information provided through the Website and for damages, whether direct or indirect, that this may cause to us or third parties.
Exercise of Rights
The User may contact us at any time free of charge, to:
- To obtain confirmation about whether or not personal data concerning the User are being processed by us.
- To access their personal details.
- To rectify any inaccurate or incomplete data.
- To request the deletion of their personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
- To confirm revocation of consent.
- To obtain from us the limitation of data processing when any of the conditions provided in the data protection regulations are met.
- To request the portability of your data.
Likewise, the user is informed that at any time he/she may file a complaint regarding the protection of their personal data before the competent Data Protection Authority.
Security Measures
We will process the User’s data at all times in an absolute confidential way and maintaining the mandatory duty to secrecy with regard to said data, in accordance with the provisions set out in applicable regulations, and to this end adopting the measures of a technical and organisational nature required to guarantee the security of their data and prevent them from being altered, lost, processed or accessed illegally, depending on the state of the technology, the nature of the stored data and the risks to which they are exposed.
PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY.
The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information. Your consent to the use of cookies in accordance with the terms of this policy when you visit our website for the first time, allows us to use cookies every time you visit our website.
What you need to know:
Personal Data:
The data is collected and processed in the context of the provision of the offered services and / or products of the Company. This information is used to send newsletters and offers.
The IP address is used exclusively for technical and security reasons, as well as for the collection of statistics.
The legal basis for data processing:
Legal basis for processing of name, surname, email, landline, mobile phone, postal address (Street, number, city, country, postal code) and Id details is the contract with the customer (reservation confirmation).
The legal basis for processing of the VAT, Tax Office and the profession is the Law, as these data are necessary for the issuance of the relevant tax documents.
The legal basis for the processing of the name, the email address and the IP address is the consent of the customer.
Access to your personal data is granted only to authorized employees and associates of the Company within the framework of the above defined purposes and to the extent required for the performance of their duties.
Your personal data is kept confidential and is not disclosed to third parties without your prior written consent. They are not transferred to third parties except to the competent public authorities and services provided by law as well as to the external accountants of the Company, to the extent that this is required for the execution of the respective tasks.
We may collect Personal Information from various sources, such as: via the website (e.g., booking machine, contact requests) via Internet by reservation through social media (e.g., Facebook) during your visit to provide you with our services.
Data Retention:
We’ll store your information for as long as we are obliged by law. If there’s no legal requirement for us to retain the data, we’ll only store it for as long as we need to. An exception is the retention of data when this is required by current European and Greek legislation, mainly for accounting purposes and the effectiveness of tax audits. We do not collect any additional information about you other than those mentioned above. When processing is required by the provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.
Your Rights:
You may exercise your rights (access, correction, limitation of processing, information, portability, objection, deletion, or complaint) by sending a request to our e-mail address at info@aristoteliagi.com
We will respond to your request asap.
Cookies:
Cookies are small files that contain data, which a website asks your browser to store on your computer or mobile device (smart phone, tablet, etc.). Cookies, when stored on your device, allow the respective website to "remember" your actions (how you've used the site every time you come back) as well as your preferences. Each cookie performs a different function, as other cookies are necessary even for the operation of a website, while others, e.g., ads cookies, are used for advertising purposes. Specifically, our Company uses basic cookies such as the login session cookie (session cookie or transient cookie), which is stored in cache while the User browses our Company's website and then deleted as soon as the User closes his browser. Session cookies do not collect information from the User's computer.
Also, our Company uses third party cookies, such as the cookies of Google Analytics, Google Tag Manager and Google AdWords services, always with the explicit consent of the User. More information about the above cookies can be found at the following link: https://policies.google.com/technologies/types.
You can control how you use cookies in your browser. If you wish to restrict or block the cookies which are set by any website - including a Pure Villas website, you should do this through the web browser settings for each web browser you use, on each device you use to access the internet.
Newsletter:
The company sends informative emails in order to inform customers about the latest products and offers. You receive the relevant emails only if you have explicitly selected it. You can at any time unsubscribe from the relevant information list.
Protection of minors: The company policy is to comply with applicable law in cases where parental or guardian permission is required prior to the collection, use and / or transmission of personal data relating to minors. The company does not intentionally collect (via the website or other means) information related to or derived from minors, unless they have a legitimate reason for processing it, as described in this Policy, and without the consent of the parent or guardian. If we become aware that a minor is using the Websites and Services without the consent of their parent or guardian, we will make every reasonable effort to delete any data or other information entered by the minor as soon as possible and to ensure that this data will not be disclosed to third parties and will not be used by the company. If you become aware that a minor has submitted their personal information through our website without the consent of their parent or guardian, please let us know immediately.
Privacy Policy Updates:
We may periodically update this privacy policy.
We encourage you to periodically review this Privacy Policy to stay informed about the collection, processing and disclosure of personal data. Your continued use of our site implies your consent to the updated privacy policy.
Complaints:
In case you consider that the protection of your personal data is affected in any way, you can appeal to the Greek Data Protection Authority (DPA), which is the Greek data protection regulator.
Address: 1-3 Kifissias Ave., P.C. 115 23, Athens, Greece
Phone: +30 210 6475600
Fax: +30 210 6475628
Email: contact@dpa.gr
www.dpa.gr
Or with by contacting our company on info@aristoteliagi.com